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Ep 20. Demystifying chatbots with Brian Donohue (Director of Product Management at Intercom)
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Manage episode 226201497 series 1417247
Content provided by Each&Other. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Each&Other or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Brian Donohue came to Chat Bots with a lot of unknowns: What drives them? Who tells them what to do? How intelligent are they? In this conversation, Brian shares what he and his team learned a long and outlines some of the strengths and limitations of Bots. Introducing Answer Bot: instant resolutions and happier customers https://www.intercom.com/blog/introducing-answer-bot/ Fresh perspective – how we invented our Custom Bot chatbot builder https://www.intercom.com/blog/designing-custom-bot-conversations/ Eliza https://www.masswerk.at/elizabot/
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22 episodes
MP3•Episode home
Manage episode 226201497 series 1417247
Content provided by Each&Other. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Each&Other or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Brian Donohue came to Chat Bots with a lot of unknowns: What drives them? Who tells them what to do? How intelligent are they? In this conversation, Brian shares what he and his team learned a long and outlines some of the strengths and limitations of Bots. Introducing Answer Bot: instant resolutions and happier customers https://www.intercom.com/blog/introducing-answer-bot/ Fresh perspective – how we invented our Custom Bot chatbot builder https://www.intercom.com/blog/designing-custom-bot-conversations/ Eliza https://www.masswerk.at/elizabot/
…
continue reading
22 episodes
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