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#33 – Website Survey Questions You Should Ask Your Customers

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Manage episode 362349092 series 3362005
Content provided by Khalid & Simbar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khalid & Simbar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, hosts Khalid and Simbar discuss how to effectively use surveys to improve your website's user experience and conversion rate. They delve into the importance of determining the best survey questions to ask your visitors and customers and provide tips on identifying and addressing pain points in the customer journey using surveys.

When conducting surveys, the hosts also touch on the challenge of balancing quantitative data, such as numerical ratings and statistics, with qualitative data, such as open-ended responses and comments. They offer insights into how to use both types of data to gain a deeper understanding of your target audience and improve your website's user experience.

Additionally, Khalid and Simbar share techniques for increasing response rates and ensuring that the data collected is representative of the target audience. They cover topics such as survey placement, incentives, and survey design best practices.

QUESTIONHave a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!
Visit Our Website, And Learn More About Our Services:
invespcro.com
Follow Invesp on Social Media:
Linkedin
Facebook
Twitter/X
Read more about conversion rate optimization on our blog.

  continue reading

71 episodes

Artwork
iconShare
 
Manage episode 362349092 series 3362005
Content provided by Khalid & Simbar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khalid & Simbar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, hosts Khalid and Simbar discuss how to effectively use surveys to improve your website's user experience and conversion rate. They delve into the importance of determining the best survey questions to ask your visitors and customers and provide tips on identifying and addressing pain points in the customer journey using surveys.

When conducting surveys, the hosts also touch on the challenge of balancing quantitative data, such as numerical ratings and statistics, with qualitative data, such as open-ended responses and comments. They offer insights into how to use both types of data to gain a deeper understanding of your target audience and improve your website's user experience.

Additionally, Khalid and Simbar share techniques for increasing response rates and ensuring that the data collected is representative of the target audience. They cover topics such as survey placement, incentives, and survey design best practices.

QUESTIONHave a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!
Visit Our Website, And Learn More About Our Services:
invespcro.com
Follow Invesp on Social Media:
Linkedin
Facebook
Twitter/X
Read more about conversion rate optimization on our blog.

  continue reading

71 episodes

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