Tough calls — How good leaders make the right decisions when everyone’s a critic

Curveball

There’s no 101 at business school on making the right call when you’re under fire.

But once you’ve assessed all the information and consulted the right people, you need to make the call. And even though it might not be a popular decision, if it’s the right one for your organisation, you need to see it through.

Whether it’s making a decision to keep people safe in the face of media outrage, disciplining unruly employees who are also your friends, or being transparent with your team even though the outlook is grim, all the leaders in today’s episode stuck to their values. They decided to let history be the ultimate judge of their decisions.

They’ll teach you how to make the tough calls, even when the heat is on.

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On Curveball, we take you inside a company at a pivotal moment, and share tips on how to thrive in challenging times. This is the show where leaders are honest about their darkest times and most confronting situations.

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