))
CX Conversation with Himanshu Nautiyal: how AI can be used to improve customer experience?
Manage episode 311489085 series 3130628
Content provided by Vivek Jaiswal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vivek Jaiswal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
AI is changing everything. We most often aren't even aware of how AI is making our lives easier and our experiences more seamless. It is perhaps the biggest breakthrough in the CX world that we are witnessing today.
This is one of the most interesting episodes of CX Conversations. We are in conversation with Himanshu Nautiyal, CEO & Co-founder at Euler Systems Inc. - an AI consulting firm from Silicon Valley. Himanshu shares the current state of AI and where it is headed. He also talks about how AI is being used to improve CX and what is the best ROI project for AI implementation when it comes to CX improvement. Lookout for his recommended books, if you are interested in learning more about AI!
Visit us at www.customerguru.in
Looking for a customer feedback automation tool? Check out omoto.io
41 episodes
Share
