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Overcoming Resistance to UX Research
Manage episode 439480776 series 3571379
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What if you could transform your organization into a user-centric powerhouse, even if you’re the only UX advocate on the team? In this episode I share practical advice on how to get more support for UX research. Whether you’re just starting out in UX design or are already getting your feet wet but want to expand your UX power, learn some strategies and tools for creating more impact with UX Design.
I'll talk about steps on how to start small, uncover the secrets to building internal allies across departments, and discover actionable strategies for effectively communicating your findings. Join me and learn how to turn internal processes to a more customer-centric approach.
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Resources mentioned:
www.playbookux.com
UXPA: Journal of User Experience (https://uxpajournal.org/)
ACM: Journal of User Experience (https://dl.acm.org/journal/jux)
Baymard Institute: https://baymard.com/ux-benchmark
Hotjar: https://www.hotjar.com/heatmaps/
Assumption Map Workshop Template: https://miro.com/miroverse/assumption-mapping-workshop-template/
Do you want to advance your skills as a UX Designer? Check out my online courses and coaching offerings on my website: www.designforoutcome.com
Chapters
1. Overcoming Resistance to UX Research (00:00:00)
2. Overcoming Resistance in UX Research (00:00:04)
3. Creating Allies and Communicating UX Benefits (00:14:28)
4. Maximizing Impact Through User Research (00:31:59)
12 episodes
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