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The key to a profitable customer relationship w/Tom Doran - e9
Manage episode 355637405 series 3418751
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What role will user group communities play in the future? And especially when we talk about the user adoption of cloud applications. Tom Doran gives his view on this in the Digital Adoption Talks podcast.
With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group, he knows that educated and self-sufficient users are happier users - and ultimately will stick longer with the product. The user group communities can be a strong driving in this enablement.
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