))
RPA in the Contact Center
Manage episode 303246530 series 2987272
Content provided by Lateetud Inc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lateetud Inc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In our first episode, we are in conversation with Satish Shenoy, VP of Technology Alliances at Blue Prism which is a technology leader in Robotic Process Automation. Satish and Pawan Jadhav, CEO, Lateetud Inc talk about the importance of Customer Experience Management(CXM) and how Artificial Intelligence(AI) powered by Robotic Process Automation(RPA) can be designed to simulate live agents in a contact center and elevate your customer experience.
8 episodes
Share
