S4 Episode 20: Tiger Tyagarajan - The CEO of Genpact on being a lifelong learner

Digitally Curious

We know that technology is rapidly changing and it seems heard to keep up sometimes. We’re told that we need to become lifelong learners and this is hard for most of us that lead busy lives, but how does the CEO of a 100,000 person company valued at over $4Bn keep constantly learning?
This is a question I posed to Tiger Tyagarajan, CEO of leading professional services company Genpact on the latest episode of the Actionable Futurist® Podcast.

He is one of the industry leaders who pioneered a new global business model and transformed a division of General Electric (GE Capital International Services) into Genpact, a global professional services firm delivering digital transformation solutions for clients.
Genpact has more than 100,000 employees and annual revenues of $4 billion USD as of December 31, 2021. Tiger was appointed as Genpact’s chief executive officer in 2011 after serving as chief operating officer.

I was a guest of Genpact at the London E-Prix held last weekend at EcCeL London as they sponsor the Envision Racing Team.

As I learned in part 1 of the series when I interviewed Chief Digital Officer, Sanjay Srivastava this sponsorship goes way beyond having the logo on the car.

Tiger explains in his episode how the partnership came about, and learnings to date.

We also explored a range of other areas in our 35 minute chat including:

• How has Genpact changed in the 22 years Tiger has been there
• The story behind Tiger's name
• Tips for being a lifelong learner
• Using podcasts to facilitate continuous learning
• Re-skilling and upskilling at Genpact
• Empathetic Leadership
• Building leaders in a remote environment
• The Future of work - People. Place. Purpose
• The importance of purpose
• How the Envision Racing Team partnership came about
• Using AI within Genpact to help clients
• Key learnings from the Envision Racing Partnership
• Learnings from the other Envision Racing sponsors
• Key learnings from the pandemic
• What Tiger looks for in new employees & jobs of the future
• Tiger's involvement in Catalyst & the importance of diversity and inclusion
• Three actionable things to become a lifelong learner

I’ve enjoyed getting up and close with the Formula-E cars, and also seeing how they are literally defining the future of electric vehicles, from energy management, battery design, power., braking, regeneration and overall awareness that there is a path to sustainable transportation.

Thanks to Judith Schunke - head of Genpact Marketing EMEA and also their CMO, Stacy Simpson for making the day so enjoyable, and Liam Rawson and the team at The Hoffman Agency.
Resources mentioned in this episode
Genpact website
Winning Redefined: Genpact’s involvement with Formula-E
Crossing data and AI: The Genpact and Envision Racing story

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Your Host is Actionable Futurist® Andrew Grill
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Chapters

1. S4 Episode 20: Tiger Tyagarajan - The CEO of Genpact on being a lifelong learner (00:00:00)

2. How has Genpact changed in the 22 years Tiger has been there (00:01:06)

3. The story behind Tiger's name (00:02:05)

4. The art of asking a good question (00:03:14)

5. Tips for being a lifelong learner (00:04:45)

6. Using podcasts to facilitate continuous learning (00:05:45)

7. Re-skilling and upskilling at Genpact (00:07:14)

8. Empathetic Leadership (00:09:36)

9. Building leaders in a remote environment (00:10:48)

10. The Future of work - People. Place. Purpose (00:12:54)

11. The importance of purpose (00:13:33)

12. How the Envision Racing Team partnership came about (00:15:42)

13. Using AI within Genpact to help clients (00:19:17)

14. Key learnings from the Envision Racing Partnership (00:22:06)

15. Learnings from the other Envision Racing sponsors (00:23:15)

16. Key learnings from the pandemic (00:24:56)

17. What Tiger looks for in new employees & jobs of the future (00:27:07)

18. Tiger's involvement in Catalyst & the importance of diversity and inclusion (00:29:34)

19. Quickfire round (00:30:59)

20. Three actionable things to become a lifelong learner (00:33:17)

21. More on Tiger (00:33:56)