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Bonus: Predicting The Future of First Party Data with Black Crow's Richard Harris and Klaviyo's Steve Rowland

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Content provided by DTC Newsletter and Podcast and DTC Newsletter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTC Newsletter and Podcast and DTC Newsletter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to DTC Podcast, I'm Eric Dyck, today we're forecasting the future of First Party Data with a couple SAAS Legends: Richard Harris, CEO of Black Crow AI and Klaviyo's President, Steve Rowland...

https://blackcrow.ai

https://klaviyo.com

With third party cookie data disappearing, first party data becomes all the more important... This conversation covers the current state of the "cookiepocalypse" and a deep dive on what some really smart brands are doing with AI to create predictions about how to engage your customer across channels to produce the best customer experiences, across all channels.

You'll learn:

How AI can amplify your customer retention strategies, through personalized customer journeys, or "strands"

How the best brands balance their Email and SMS communications...

The Future of Omnichannel CX, driven by predictive AI...

It's not every day we get a Senior Executive from a Public Company on the DTC Podcast, So listen in...

and stick around until the end where I ask Steve how far Klaviyo is from investing in a Superbowl commercial

On with the show!

Timestamps:

[00:00] Introduction: Forecasting the Future of First-Party Data

[02:10] The Impact of Third-Party Cookie Changes on Marketing

[04:20] Utilizing AI for Customer Retention and Personalized Journeys

[06:40] Strategies for Effective Email and SMS Communication

[09:00] Growing Your List and the Role of Predictive Analytics

[11:20] The Future of Autonomous Marketing Systems

Hashtags:

#FirstPartyData

#DigitalMarketing

#AIinMarketing

#EmailMarketing

#SMSMarketing

#CustomerRetention

#DTCpodcast

#BlackCrow

#Klaviyo

#DataPrivacy

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

470 episodes

Artwork
iconShare
 
Manage episode 405009243 series 2899866
Content provided by DTC Newsletter and Podcast and DTC Newsletter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTC Newsletter and Podcast and DTC Newsletter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to DTC Podcast, I'm Eric Dyck, today we're forecasting the future of First Party Data with a couple SAAS Legends: Richard Harris, CEO of Black Crow AI and Klaviyo's President, Steve Rowland...

https://blackcrow.ai

https://klaviyo.com

With third party cookie data disappearing, first party data becomes all the more important... This conversation covers the current state of the "cookiepocalypse" and a deep dive on what some really smart brands are doing with AI to create predictions about how to engage your customer across channels to produce the best customer experiences, across all channels.

You'll learn:

How AI can amplify your customer retention strategies, through personalized customer journeys, or "strands"

How the best brands balance their Email and SMS communications...

The Future of Omnichannel CX, driven by predictive AI...

It's not every day we get a Senior Executive from a Public Company on the DTC Podcast, So listen in...

and stick around until the end where I ask Steve how far Klaviyo is from investing in a Superbowl commercial

On with the show!

Timestamps:

[00:00] Introduction: Forecasting the Future of First-Party Data

[02:10] The Impact of Third-Party Cookie Changes on Marketing

[04:20] Utilizing AI for Customer Retention and Personalized Journeys

[06:40] Strategies for Effective Email and SMS Communication

[09:00] Growing Your List and the Role of Predictive Analytics

[11:20] The Future of Autonomous Marketing Systems

Hashtags:

#FirstPartyData

#DigitalMarketing

#AIinMarketing

#EmailMarketing

#SMSMarketing

#CustomerRetention

#DTCpodcast

#BlackCrow

#Klaviyo

#DataPrivacy

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

470 episodes

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