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S2 EP7: Jess Cervellon Feastables
Manage episode 355551612 series 3350708
Jess is head of CX at Feastables a Mr Beast brand. So how do you own customer communication when a brand is so heavily tied to a creators personality? With a small team and millions of people wanting to interact how do you automate communication whilst keeping it fun and engaging? Find out all of this and more in this great episode with Jess.
Playbook out soon. We'll send it straight to you just add your email to www.ecom.gold.
EcomGold is brought to you by:
Rewind Shopify App.
Back up your Shopify store because not doing so is absolute lunacy!As a listener of the show, you can claim a no strings attached free month with this link: https://rewind.com/ecommercegold/
Triple Whale.
Triple Whale brings the metrics that matter most into one easy-to-use dashboard, giving you the real-time insights you need to grow your brand.
https://www.triplewhale.com/
TapCart.
Customer retention is so important. Push notifications are free money levers. TapCart can create a native mobile app available on Apple Store and Android play in less than 2 weeks. They will even design and launch it for you. It a true no brainer for small and large stores. Get your app demo here: https://www.tapcart.com/
Get show alerts and playbooks by signing up on the EcomGold website: www.ecom.gold
Claim an extended free trial as a show listener.
EcomGold is brought to you by:
Rewind Shopify App.
Back up your Shopify store because not doing so is absolute lunacy! As a listener of the show, you can claim a no strings attached free month with this link: https://rewind.com/ecommercegold/
Sendlane.
Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience. Send your customers exactly what they want, when they want it. (Better than Klaviyo in Finn's opinion). https://www.sendlane.com/
Follow Finn on Twitter: https://twitter.com/finn_radford
87 episodes
Manage episode 355551612 series 3350708
Jess is head of CX at Feastables a Mr Beast brand. So how do you own customer communication when a brand is so heavily tied to a creators personality? With a small team and millions of people wanting to interact how do you automate communication whilst keeping it fun and engaging? Find out all of this and more in this great episode with Jess.
Playbook out soon. We'll send it straight to you just add your email to www.ecom.gold.
EcomGold is brought to you by:
Rewind Shopify App.
Back up your Shopify store because not doing so is absolute lunacy!As a listener of the show, you can claim a no strings attached free month with this link: https://rewind.com/ecommercegold/
Triple Whale.
Triple Whale brings the metrics that matter most into one easy-to-use dashboard, giving you the real-time insights you need to grow your brand.
https://www.triplewhale.com/
TapCart.
Customer retention is so important. Push notifications are free money levers. TapCart can create a native mobile app available on Apple Store and Android play in less than 2 weeks. They will even design and launch it for you. It a true no brainer for small and large stores. Get your app demo here: https://www.tapcart.com/
Get show alerts and playbooks by signing up on the EcomGold website: www.ecom.gold
Claim an extended free trial as a show listener.
EcomGold is brought to you by:
Rewind Shopify App.
Back up your Shopify store because not doing so is absolute lunacy! As a listener of the show, you can claim a no strings attached free month with this link: https://rewind.com/ecommercegold/
Sendlane.
Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience. Send your customers exactly what they want, when they want it. (Better than Klaviyo in Finn's opinion). https://www.sendlane.com/
Follow Finn on Twitter: https://twitter.com/finn_radford
87 episodes
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