))
23. Finding the Right Brand-3PL Fit with Joe Spisak
Manage episode 395472086 series 3264255
Content provided by Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Summary
Joe Spisak, CEO of fulfill.com, discusses the world of 3PLs (third-party logistics) and the challenges and benefits of working with them. He shares his own experience starting a 3PL company and the importance of branding and differentiation in the industry. Joe explains when brands should consider transitioning to a 3PL and the factors to consider when choosing the right partner. He also emphasizes the importance of transparency and communication in maintaining a successful brand-3PL relationship. Joe provides insights into the vetting process for 3PLs and recommends WMS (warehouse management system) options for efficient fulfillment operations.
To connect with Joe and even get a free recommendation for the 3PL that best fits your brand visit fulfill.com.
Takeaways
- Consider transitioning to a 3PL when your brand reaches a couple hundred orders per month and you want to focus on scaling and growing your business.
- When choosing a 3PL, look for one that has experience shipping for brands similar to yours and offers real-time communication and support.
- Transparency and communication are key to maintaining a successful brand-3PL relationship. Provide forecasts, communicate sales events, and share your returns processes to ensure smooth operations.
- Smaller, niche 3PLs can offer more personalized and hands-on service compared to larger enterprise 3PLs. Consider working with boutique fulfillment providers for a better fit.
- Recommended WMS options for 3PLs include Shiphero, Packiyo, Logiwa, Luminous, and Deposco.
Chapters
00:00 Introduction and Background
01:14 Starting a 3PL Company
02:33 Branding and Differentiation
03:38 Making Supply Chain Sexy
05:04 Pain Points with 3PLs
07:31 When to Consider a 3PL
09:08 Transitioning to Self-Fulfillment
10:34 Choosing the Right 3PL
13:00 Challenges of Doing Your Own Fulfillment
14:25 Matching Brands with 3PLs
16:51 Vetting Criteria for 3PLs
19:00 Importance of Niche 3PLs
20:29 Churn Rate and Switching Warehouses
21:43 Improving Brand-3PL Relationships
23:27 Transparency and Communication
27:44 Recommended WMS for 3PLs
31:27 Connect with fulfill.com
31 episodes
Share
