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Marc Monday: Delivering Customer Value Through Partnerships

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Manage episode 358530946 series 2285258
Content provided by WorkSpan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WorkSpan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Your customers want everything to just work. No hassle. No fuss. Just simplicity.
Yet, delivering simplicity in the customer experience takes learning to manage a whole host of complexity behind the scenes your customer never sees.
In this episode, we’re speaking with Marc Monday, Vice President, Global Strategic Partnerships at Sage, about the best ways to manage — and reasons to introduce more — complexities in your partnership program.
Join us as we discuss:
  • The importance of understanding your customers’ needs to meet them where they are
  • How to deliver value as quickly as possible to your customers
  • The best tools and systems for keeping tracking your partner network in a complex ecosystem

Here are some additional episodes featuring other ecosystem leaders that might interest you:

Links & Resources

This episode of Ecosystem Aces is sponsored by WorkSpan.
WorkSpan is the #1 ecosystem business management platform. We give CROs a digital platform to turbocharge indirect revenue with their partner teams at higher win rates and lower costs. We connect your partners on a live network with cross-company business applications to build, market, and sell together. We power the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in the joint pipeline.
  continue reading

202 episodes

Artwork
iconShare
 
Manage episode 358530946 series 2285258
Content provided by WorkSpan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WorkSpan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Your customers want everything to just work. No hassle. No fuss. Just simplicity.
Yet, delivering simplicity in the customer experience takes learning to manage a whole host of complexity behind the scenes your customer never sees.
In this episode, we’re speaking with Marc Monday, Vice President, Global Strategic Partnerships at Sage, about the best ways to manage — and reasons to introduce more — complexities in your partnership program.
Join us as we discuss:
  • The importance of understanding your customers’ needs to meet them where they are
  • How to deliver value as quickly as possible to your customers
  • The best tools and systems for keeping tracking your partner network in a complex ecosystem

Here are some additional episodes featuring other ecosystem leaders that might interest you:

Links & Resources

This episode of Ecosystem Aces is sponsored by WorkSpan.
WorkSpan is the #1 ecosystem business management platform. We give CROs a digital platform to turbocharge indirect revenue with their partner teams at higher win rates and lower costs. We connect your partners on a live network with cross-company business applications to build, market, and sell together. We power the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in the joint pipeline.
  continue reading

202 episodes

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