))
Episode 9: Resolving Conflict
Archived series ("HTTP Redirect" status)
Replaced by: Elusive Moose Podcast
When?
This feed was archived on September 26, 2017 03:12 (
Why? HTTP Redirect status. The feed permanently redirected to another series.
What now? If you were subscribed to this series when it was replaced, you will now be subscribed to the replacement series. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 153266783 series 1086374
Content provided by Elusive Moose. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Elusive Moose or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In our ninth Elusive Moose podcast episode, Jason and Molly tackle resolving conflict. All consulting and freelance work starts with a problem that needs to be solved—otherwise an outside party would not have to be brought in. With a variety of opinions, histories, and expectations at play, misunderstandings, mistakes, and bad chemistry can interfere with the consultant’s ability to solve the problem at hand. Should you offer a warranty on your work? What is the difference between something that is broken and something that is a change order? When should you fall on your sword and apologize?
Takeaways
- Your job as a consultant is to resolve conflict. If you’re not comfortable with that idea, this might not be the right path for you.
- If you do resolve a conflict or fix a problem, let the client know. Don’t be sneaky about it, or fix a problem under the radar. Open communication builds trust.
Elusive Moose theme music by Jon Chinn.
The post Episode 9: Resolving Conflict appeared first on Elusive Moose.
34 episodes
Share
