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Episode 02- Mastering Customer Experience in a Hyperlocal Business
Manage episode 312042150 series 3217764
Content provided by WebEngage. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WebEngage or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Abhishek Patil leads user growth at Dunzo; a billion-dollar company backed by Google. He is an ex-Sokratian who handled the e-commerce team (SOFIE) for scaling early-stage e-commerce business. Abhishek believes that growth can't be a hack and rather is a continuous experimentation process.
In This Episode...
We speak to Abhishek Patil about his journey as a marketing professional and discuss the nitty-gritty of growth marketing which includes:
- Exploring specifics of the hyperlocal business’ growth strategy
- Understanding how Dunzo tackles its churn rate
- Diving deep into Dunzo’s customer engagement and retention strategy
- Battling challenges in the hyperlocal industry
- Keeping up with the ever-increasing customer demand-supply chain
This episode is a ‘must-listen’ for all the marketing aspirants, the passionates and the experts looking forward to double their business growth!
About EngageCast
EngageCast is a one-of-its-kind podcast series that brings to light riveting growth stories powered by WebEngage. Our stories cover the true essence of growth marketing, user engagement and retention, customer experience, entrepreneurship and a lot more.
Every episode features a conversation with top growth and marketing practitioners and entrepreneurs in the B2C space.
--- Send in a voice message: https://podcasters.spotify.com/pod/show/webengage/message27 episodes
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Manage episode 312042150 series 3217764
Content provided by WebEngage. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WebEngage or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Abhishek Patil leads user growth at Dunzo; a billion-dollar company backed by Google. He is an ex-Sokratian who handled the e-commerce team (SOFIE) for scaling early-stage e-commerce business. Abhishek believes that growth can't be a hack and rather is a continuous experimentation process.
In This Episode...
We speak to Abhishek Patil about his journey as a marketing professional and discuss the nitty-gritty of growth marketing which includes:
- Exploring specifics of the hyperlocal business’ growth strategy
- Understanding how Dunzo tackles its churn rate
- Diving deep into Dunzo’s customer engagement and retention strategy
- Battling challenges in the hyperlocal industry
- Keeping up with the ever-increasing customer demand-supply chain
This episode is a ‘must-listen’ for all the marketing aspirants, the passionates and the experts looking forward to double their business growth!
About EngageCast
EngageCast is a one-of-its-kind podcast series that brings to light riveting growth stories powered by WebEngage. Our stories cover the true essence of growth marketing, user engagement and retention, customer experience, entrepreneurship and a lot more.
Every episode features a conversation with top growth and marketing practitioners and entrepreneurs in the B2C space.
--- Send in a voice message: https://podcasters.spotify.com/pod/show/webengage/message27 episodes
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Similar to EngageCast | Riveting Growth Stories powered by WebEngage
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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…
continue reading
The Tai Lopez podcast brings you the best business education straight from the world's top entrepreneurs. I will also review the best books in health, wealth, love and happiness that will help you achieve your maximum potential and live the best life possible.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
The Moneycontrol Podcast is your daily source of business news, investment analysis and advice on stocks and the markets. Tune in to broaden your horizons with podcasts by journalists, experts and analysts giving you a head-start in the investment game.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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