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How tech is inspiring cultural shift in hospitality | Steve DiGioia talks to Engati CX
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Manage episode 300301831 series 2657906
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/how-tech-is-inspiring-cultural-shift-in-hospitality
Steve DiGioia, Customer Service Crusader, Author, & Trainer, talks about how can brands attract and retain committed customers during a severe customer service crisis. He also throws light on how can technology inspire a customer culture shift within the organization.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#EngatiCX #CX #AI #customerservice #customers
400 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on June 19, 2023 07:25 (). Last successful fetch was on April 17, 2023 16:20 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 300301831 series 2657906
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/how-tech-is-inspiring-cultural-shift-in-hospitality
Steve DiGioia, Customer Service Crusader, Author, & Trainer, talks about how can brands attract and retain committed customers during a severe customer service crisis. He also throws light on how can technology inspire a customer culture shift within the organization.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#EngatiCX #CX #AI #customerservice #customers
400 episodes
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