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4 Practical Steps to Deliver Great Customer Service – Essential to Improve Relationships with Internal and External Customers

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Manage episode 377197116 series 3399639
Content provided by Enhance.training. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Enhance.training or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important.

When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internally. As managers, our teams work with many colleagues within the business, each of which should be considered for as part of providing great customer service.
Deliver great customer service, and our external customers are much more likely to want to use our products and services. Deliver better customer service and our colleagues will want to work with us and not let us down.
In this podcast, we are discussing 4 Practical Steps to Deliver Great Customer Service with customer services expert Pierre Bauzee from Beyond Satisfaction.

For more help use the free resources available:

https://enhance.training/team-and-business-management-resources/

https://beyondstatisfaction.co.uk

If you have any questions on “4 Practical Steps to Deliver Great Customer Service” please email me at support@enhance.training

Jess

Enhance.training

  continue reading

198 episodes

Artwork
iconShare
 
Manage episode 377197116 series 3399639
Content provided by Enhance.training. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Enhance.training or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important.

When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internally. As managers, our teams work with many colleagues within the business, each of which should be considered for as part of providing great customer service.
Deliver great customer service, and our external customers are much more likely to want to use our products and services. Deliver better customer service and our colleagues will want to work with us and not let us down.
In this podcast, we are discussing 4 Practical Steps to Deliver Great Customer Service with customer services expert Pierre Bauzee from Beyond Satisfaction.

For more help use the free resources available:

https://enhance.training/team-and-business-management-resources/

https://beyondstatisfaction.co.uk

If you have any questions on “4 Practical Steps to Deliver Great Customer Service” please email me at support@enhance.training

Jess

Enhance.training

  continue reading

198 episodes

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