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Innovative Payments: A Key to Customer Satisfaction
Manage episode 264731887 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
As utilities focus on improving the customer experience and outreach, oftentimes the conversation of payment innovation arises. So who are the real winners when it comes to adding payment channels like Amazon Alexa, Facebook Messenger, text message, and others to a payment mix? In this episode, we discuss top payment trends that tap into customer expectations for 2020 and how leveraging artificial intelligence empowers customers to pay their bills.
41 episodes
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Manage episode 264731887 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
As utilities focus on improving the customer experience and outreach, oftentimes the conversation of payment innovation arises. So who are the real winners when it comes to adding payment channels like Amazon Alexa, Facebook Messenger, text message, and others to a payment mix? In this episode, we discuss top payment trends that tap into customer expectations for 2020 and how leveraging artificial intelligence empowers customers to pay their bills.
41 episodes
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Similar to Experience Better: The CX Podcast
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