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The Secret Life of Passwords - The New York Times
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The Secret Life of Passwords Advertisement Howard Lutnick, the chief executive of Cantor Fitzgerald, one of the world’s largest financial-services firms, still cries when he talks about it. Not long after the planes struck the twin towers, killing 658 of his co-workers and friends, including his brother, one of the first things on Lutnick’s mind was passwords. This may seem callous, but it was not. Like virtually everyone else caught up in the events that day, Lutnick, who had taken the morning off to escort his son, Kyle, to his first day of kindergarten, was in shock. But he was also the one person most responsible for ensuring the viability of his company. The biggest threat to that survival became apparent almost immediately: No one knew the passwords for hundreds of accounts and files that were needed to get back online in time for the reopening of the bond markets. Cantor Fitzgerald did have extensive contingency plans in place, including a requirement that all e...
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