It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Finance Matters Values Focus Quarter One: Service Excellence
Manage episode 402001909 series 2368378
Content provided by UVAFinance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UVAFinance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Finance Matters returns, this time with a focus on the UVAFinance values. Each quarter, Brandi and Patty will bring you guests from UVAFinance who have demonstrated the value. This first episode focuses on Service Excellence, with guests Danielle Hancock and Kevin Crabtree.
Resources Mentioned:
UVAFinance Vision, Mission, Values: https://uvafinance.virginia.edu/about-uvafinance
Finance Team Page (for Service Excellence, Collaborative Partner stories) https://uvafinance.blogspot.com/p/finance-team.html
91 episodes
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Manage episode 402001909 series 2368378
Content provided by UVAFinance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UVAFinance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Finance Matters returns, this time with a focus on the UVAFinance values. Each quarter, Brandi and Patty will bring you guests from UVAFinance who have demonstrated the value. This first episode focuses on Service Excellence, with guests Danielle Hancock and Kevin Crabtree.
Resources Mentioned:
UVAFinance Vision, Mission, Values: https://uvafinance.virginia.edu/about-uvafinance
Finance Team Page (for Service Excellence, Collaborative Partner stories) https://uvafinance.blogspot.com/p/finance-team.html
91 episodes
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Similar to Finance Matters
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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