It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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The Future of the Luxury Retail Sector- Carl Gould #6103
MP3•Episode home
Manage episode 429004183 series 2829089
Content provided by Kerry Lutz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kerry Lutz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kerry Lutz and Carl Gould discussed the transformation of the retail industry, focusing on the challenges faced by traditional department stores such as Neiman Marcus. They explored the impact of branding and the potential for smaller, more interactive stores to thrive in the evolving retail landscape. The conversation also touched on the impact of inflation and consolidation on the sector, as well as the integration of AI technology. They discussed the potential for AI to revolutionize personal shopping and concierge services, and speculated on the use of iconic voices such as Marilyn Monroe and Burt Reynolds in AI interactions. The conversation highlighted the rapid changes occurring in the industry and the absence of centralized management, reflecting the essence of capitalism. Find Carl here: Carl Gould Find Kerry here: FSN and here: inflation.cafe
…
continue reading
1000 episodes
MP3•Episode home
Manage episode 429004183 series 2829089
Content provided by Kerry Lutz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kerry Lutz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kerry Lutz and Carl Gould discussed the transformation of the retail industry, focusing on the challenges faced by traditional department stores such as Neiman Marcus. They explored the impact of branding and the potential for smaller, more interactive stores to thrive in the evolving retail landscape. The conversation also touched on the impact of inflation and consolidation on the sector, as well as the integration of AI technology. They discussed the potential for AI to revolutionize personal shopping and concierge services, and speculated on the use of iconic voices such as Marilyn Monroe and Burt Reynolds in AI interactions. The conversation highlighted the rapid changes occurring in the industry and the absence of centralized management, reflecting the essence of capitalism. Find Carl here: Carl Gould Find Kerry here: FSN and here: inflation.cafe
…
continue reading
1000 episodes
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