Who Says Patients Don't Know?

First Case Podcast

Is your hospital clean? Do patients see the privacy curtain and see that it hasn't been exchanged in over a year?

"It’s not surprising that patients and their loved ones “know clean when they see it” and that they value it. If enough patients are saying the hospital is not clean as evidenced by a curtain that hasn’t been changed, hospital leadership should listen to them. Patients are making judgements about the quality of care when things are not as they should be and when best practices for cleaning are not being adhered to."

This is the final episode of our 12-Part Expert Series On-The-Go series! In this series, we're learning from industry expert Karen Goelst, CEO and Founder of KleenEdge. With a 20-year background in architectural specialties and textiles, Karen became passionate about solving the issues surrounding privacy curtains following her 15-year-old son’s hospital stay with MRSA.

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Expert Series On-the-Go presents perioperative insights from industry experts in a creative, easy to listen to, audio format. Think audio book meets busy Operating Room professional!

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