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Growing Up in a Call Center: Thomas Laird
Manage episode 330178957 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Possibly the single most interesting exception to the whole "working in a call center was my college job" thing, Thomas Laird is a business leader that started "working" in a call center at age 9, helping his parents. Many years later, Tom heads his own hundreds-of-agents-strong call center with refreshing wit and wisdom, presenting an innovative approach to problems that plagued the industry for ages. This is First Contact, Stories of the Call Center, Episode 7 of Season 1.
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Manage episode 330178957 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Possibly the single most interesting exception to the whole "working in a call center was my college job" thing, Thomas Laird is a business leader that started "working" in a call center at age 9, helping his parents. Many years later, Tom heads his own hundreds-of-agents-strong call center with refreshing wit and wisdom, presenting an innovative approach to problems that plagued the industry for ages. This is First Contact, Stories of the Call Center, Episode 7 of Season 1.
50 episodes
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Similar to First Contact: Stories of the Call Center
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