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Manage episode 330178947 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Manage episode 330178947 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How has the contact center world weathered the covid storm from a tech standpoint? For insights on this topic, this month we're joined by Fred Stacey - an expert in contact centers, CCaaS, consultancy, and contact center outsourcing. As the Co-Founder and General Manager of Cloud Call Center Search, a company that specializes in guiding clients to select the best call center solutions for their needs., Fred has a unique perspective on the entire world of all centers. He joins us now to talk about how it all started, and how it went throughout his 25 years of experience in the biz. This is First Contact: Stories of the Call Center, season 2 episode 4 with Fred Stacey.
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