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The Role of Self-Service in Reducing Churn in Contact Centers: Chris Robinson

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Manage episode 379352195 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

🎙️ Exciting News! Our latest podcast episode is now LIVE!

Join us as we sit down with industry pioneer, Chris Robinson from Awaken, who has been at the forefront of customer communications for over 20 years.

Dive deep into the evolution of self-service, the intricacies of onboarding in today's digital landscape, and the strategies to tackle churn effectively.

Chris shares not only his vast expertise but also his passion for delivering exceptional experiences for clients, customers, and employees alike. Don't miss out on these invaluable insights that can transform the way you approach contact center challenges. Tune in, learn, and be inspired!

  continue reading

48 episodes

Artwork
iconShare
 
Manage episode 379352195 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

🎙️ Exciting News! Our latest podcast episode is now LIVE!

Join us as we sit down with industry pioneer, Chris Robinson from Awaken, who has been at the forefront of customer communications for over 20 years.

Dive deep into the evolution of self-service, the intricacies of onboarding in today's digital landscape, and the strategies to tackle churn effectively.

Chris shares not only his vast expertise but also his passion for delivering exceptional experiences for clients, customers, and employees alike. Don't miss out on these invaluable insights that can transform the way you approach contact center challenges. Tune in, learn, and be inspired!

  continue reading

48 episodes

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