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015 | 10 ways to build gossip-resilient teams Part 2
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Welcome to Part 2 of our series 10 ways to build gossip-resilient teams. If you haven't, listen to episode 14, where we covered ways 1-5.
In this episode, we'll be covering ways 6-10.
6. Training and Education: Provide regular training to your team about growth mindset, the importance of a positive workplace culture, how to create a positive workplace culture and environment, team building opportunities
7. Conflict Resolution Skills: Implement strategies for resolving conflicts constructively, which can reduce the spread of gossip that often stems from misunderstandings or disputes. Things like having a key phrase to prompt the person that you’ll be speaking to them about a conflict now or asking to speak to them privately. Understanding why the conflict occurred (difference of opinion, goal or upbringing/culture/personality). Seeking support from a line manager, for example the line manager can coach the person prior to speaking to the other person about the conflict.
8. Encouraging Personal Responsibility/Accountability: Encouraging team members to take personal responsibility for their part in gossip and to actively work towards a more positive communication style. Encourage team not to get defensive, put their walls up, but rather to be truthful with themselves and their teammates.
9. Creating Support Systems: Create support systems within the team, like mentorship programs, peer support groups, or coaching, to help team members feel more connected and less inclined to engage in gossip, engage in conflict resolution. This will also reduce the fear of conflict and give employees more confidence.
10. Monitoring and Feedback: Monitor the workplace environment for signs of gossip and provide feedback or take corrective actions when necessary. Complete surveys, speak to team members, seek feedback from new and old employees, have regular check-ins.
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