Behind the TV Ads: The Truth About Big Law Firms

Fuller Law Podcast

John Fuller, a prominent personal injury attorney from Fuller Law in Denver, Colorado, discusses the unique approach his firm takes in handling personal injury cases. Unlike many large firms, John provides personal touch and direct accessibility to all his clients, ensuring a high level of trust and effective representation. John emphasizes the importance of this personal connection, particularly in the often stressful and confusing aftermath of accidents.

John passionately discusses how big law firms often delegate cases to numerous attorneys, which can leave clients feeling disconnected from the legal process. Instead, John assures that clients at Fuller Law will always deal directly with him, fostering a relationship built on communication and mutual understanding. This personalized approach not only enhances client satisfaction but also improves overall case outcomes. John concludes by encouraging listeners to reach out for any legal assistance they might need, reinforcing his open-door policy and commitment to client service.

Key Takeaways:

• Direct Access to Attorney: Clients receive John Fuller's personal cell number for direct communication, ensuring they always have a knowledgeable advocate available.

• Personal Attention to Cases: Unlike large firms, Fuller Law handles a limited number of cases allowing for personalized and focused legal services.

• Experienced Team: A small, well-coordinated team supports clients throughout the legal process, guaranteeing that every case is managed with expertise and care.

• Importance of Communication: John stresses the critical role of consistent and direct communication between attorney and client to resolve queries and concerns effectively.

• Client Trust and Satisfaction: Building and maintaining a trustworthy relationship with clients is a core principle at Fuller Law, aiming to improve client satisfaction and case outcomes.

Notable Quotes:

1. "You even get a cell phone that you can call or text at any time."

2. "When you call and hire that firm, you just get the next guy or gal that's up in the rotation."

3. "By the time the case is done, you're going to know everybody in my firm."

4. "Sometimes you just need to be able to talk directly to your attorney."

5. "If ever you have a question, I make myself available for every single client."

Resources:

• My Accident Lawyer: myaccidentlawyer.co

• Contact Information: 303-597-4500