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Enterprising Insights, Episode 29 - Industry News and a CX Rant

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Manage episode 425914274 series 2427165
Content provided by The Futurum Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Futurum Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of Enterprising Insights, host Keith Kirkpatrick covers industry news from the past week, including a briefing with Cloud Eagle, a new product announcement from NetSuite, and Adobe’s terms and conditions updated. He closes out the show with a Rant focused on the declining customer experience among American consumers, as tracked by Forrester Research.

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760 episodes

Artwork
iconShare
 
Manage episode 425914274 series 2427165
Content provided by The Futurum Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Futurum Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of Enterprising Insights, host Keith Kirkpatrick covers industry news from the past week, including a briefing with Cloud Eagle, a new product announcement from NetSuite, and Adobe’s terms and conditions updated. He closes out the show with a Rant focused on the declining customer experience among American consumers, as tracked by Forrester Research.

  continue reading

760 episodes

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