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#108 - Case History - Out of Scope Assistance Causes Problem

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Manage episode 312768797 series 3245626
Content provided by Geoprofessional Business Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Geoprofessional Business Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

GBA Case History Series – Case History #108 - Out of Scope Assistance Causes Problem

Summary

GBA has published over 100 case histories based on real-life events that have happened to geoprofessional firms. This episode in the series explores Case History #108, where a GBA-Member Firm provided suggested changes to a sewer pipe design in order to keep construction moving forward on a five-story senior-living facility. Four years later, swelling clays caused the sewer line to back-up and the lower-level slab began showing heaving related distress. That good deed with other project related complications resulted in a $25 million claim that required an extensive defense of contract limitations of liability, standards of care, and project documentation.

Topics for discussion include:

  • Project background [min. 2:10]
  • What were the major issues and causes of issues on the project? [min 8:00]
  • What was the claim by the client? [min. 9:00]
  • What was limitation of liability on the project? [min. 10:40]
  • What were findings? [min. 11:28]
  • Beginning of interview with Joe Geo. [min. 13:27]
  • Impacts to firm. [min. 18:10]
  • How did daily field reports contribute to this issue? [min. 25:30]
  • Discussion on Colorado law regarding residential work. [min. 27:15]
  • What does firm do differently now because of this case regarding residential work? [min. 29:15]
  • What happens when your insurance company gets involved? [min.30:57]
  • Where can you get a copy of this case history? [min 32:22]
  • Lessons learned. [min. 32:36]
  • Big takeaway. [min. 44:40]

Lessons Learned:

  • No Good Deed Goes Unpunished
  • Prevent Recommendations from Becoming Requirements
  • Do Not Unilaterally Deviate from the Scope of Services
  • It Pays to Be Your Brother’s Keeper
  • Documentation Can Be Your Best Defense
  • Consider Limitation of Liability During Your Go/No-Go Analysis

Calls-to-action:

Subscribe

This episode was produced by the following GBA Members:

  continue reading

32 episodes

Artwork
iconShare
 
Manage episode 312768797 series 3245626
Content provided by Geoprofessional Business Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Geoprofessional Business Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

GBA Case History Series – Case History #108 - Out of Scope Assistance Causes Problem

Summary

GBA has published over 100 case histories based on real-life events that have happened to geoprofessional firms. This episode in the series explores Case History #108, where a GBA-Member Firm provided suggested changes to a sewer pipe design in order to keep construction moving forward on a five-story senior-living facility. Four years later, swelling clays caused the sewer line to back-up and the lower-level slab began showing heaving related distress. That good deed with other project related complications resulted in a $25 million claim that required an extensive defense of contract limitations of liability, standards of care, and project documentation.

Topics for discussion include:

  • Project background [min. 2:10]
  • What were the major issues and causes of issues on the project? [min 8:00]
  • What was the claim by the client? [min. 9:00]
  • What was limitation of liability on the project? [min. 10:40]
  • What were findings? [min. 11:28]
  • Beginning of interview with Joe Geo. [min. 13:27]
  • Impacts to firm. [min. 18:10]
  • How did daily field reports contribute to this issue? [min. 25:30]
  • Discussion on Colorado law regarding residential work. [min. 27:15]
  • What does firm do differently now because of this case regarding residential work? [min. 29:15]
  • What happens when your insurance company gets involved? [min.30:57]
  • Where can you get a copy of this case history? [min 32:22]
  • Lessons learned. [min. 32:36]
  • Big takeaway. [min. 44:40]

Lessons Learned:

  • No Good Deed Goes Unpunished
  • Prevent Recommendations from Becoming Requirements
  • Do Not Unilaterally Deviate from the Scope of Services
  • It Pays to Be Your Brother’s Keeper
  • Documentation Can Be Your Best Defense
  • Consider Limitation of Liability During Your Go/No-Go Analysis

Calls-to-action:

Subscribe

This episode was produced by the following GBA Members:

  continue reading

32 episodes

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