The Jacaranda FM News team is based in Gauteng – but covers local and international news of the day, providing the latest developments online and on-air. News bulletins run from 5am to 7pm weekdays, and from 7am to 6pm on weekends and public holidays. Tune into Jacaranda FM, or log on to www.jacarandafm.com, for the news you need to know.. now.
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Customer Service, Life Experiences and Technology
Manage episode 362214555 series 2609505
Content provided by Government Executive Media Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Government Executive Media Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Earlier this year, the White House announced a series of projects that agencies are undertaking as part of an effort to reshape how government delivers services by focusing on citizens' experiences like retirement and other life events. With the Biden management agenda’s focus on customer experience, that will mean getting service to as many people as possible… in whatever ways are available.
Aaron Boyd is a Senior Editor at GovExec sibling site Nextgov. He’s also the author of a post on Nextgov headlined “The Low-Tech Side of Biden’s Push to Improve the ‘Life Experiences’ with Government.” which is part of a series exploring the Biden administration's push to improve citizens' interactions with government. He joined the podcast to talk about his series and CX in the Biden administration.
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https://www.linkedin.com/company/government-executive
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Manage episode 362214555 series 2609505
Content provided by Government Executive Media Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Government Executive Media Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Earlier this year, the White House announced a series of projects that agencies are undertaking as part of an effort to reshape how government delivers services by focusing on citizens' experiences like retirement and other life events. With the Biden management agenda’s focus on customer experience, that will mean getting service to as many people as possible… in whatever ways are available.
Aaron Boyd is a Senior Editor at GovExec sibling site Nextgov. He’s also the author of a post on Nextgov headlined “The Low-Tech Side of Biden’s Push to Improve the ‘Life Experiences’ with Government.” which is part of a series exploring the Biden administration's push to improve citizens' interactions with government. He joined the podcast to talk about his series and CX in the Biden administration.
***
Follow GovExec on LinkedIn:
https://www.linkedin.com/company/government-executive
644 episodes
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Similar to GovExec Daily
The Jacaranda FM News team is based in Gauteng – but covers local and international news of the day, providing the latest developments online and on-air. News bulletins run from 5am to 7pm weekdays, and from 7am to 6pm on weekends and public holidays. Tune into Jacaranda FM, or log on to www.jacarandafm.com, for the news you need to know.. now.
…
continue reading
KQED's statewide radio news program, providing daily coverage of issues, trends, and public policy decisions affecting California and its diverse population.
…
continue reading
Our weekly podcast from Politics Home discussing all the ups and downs in Westminster. Please subscribe and share - and keep up with all the latest news on PoliticsHome.com. Got a question for the team? news@politicshome.com.
…
continue reading
Host Marco Werman and his team of producers bring you the world's most interesting stories that remind us just how small our planet really is.
…
continue reading
Democracy Now! is an independent daily TV & radio news program, hosted by award-winning journalists Amy Goodman and Juan González. We provide daily global news headlines, in-depth interviews and investigative reports without any advertisements or government funding. Our programming shines a spotlight on corporate and government abuses of power and lifts up the stories of ordinary people working to make change in extraordinary times. Democracy Now! is live weekdays at 8am ET and available 24/ ...
…
continue reading
Erin Burnet OutFront: Out in the field. In front of the headlines. A courageous and unconventional nightly news program.
…
continue reading
The latest news in five minutes. Updated hourly.
…
continue reading
Our flagship daily news show, where we talk to in-house experts about what is going on and why you need to care about it.
…
continue reading
The Situation Room with Wolf Blitzer: The command center for breaking news, politics and extraordinary reports from around the world. The Situation Room airs weekdays 6p-7p Eastern, Monday through Friday on CNN. Visit CNN.com/TheSituationRoom.
…
continue reading
Wrap your day with the world’s biggest stories. We set the bar on the daily news catch-up, going deeper on news stories that speak to the moment. From the award-winning CBC News teams behind ‘The World at Six’ and ‘The World This Weekend’ comes this vibrant evening news program, updated seven days a week. Sort out what's real, what's relevant and what’s truly new, from a Canadian perspective, with hosts Susan Bonner, Tom Harrington, and Stephanie Skenderis. Context, analysis and surprise — a ...
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