Building a successful startup implementation organization with Bradley Jones, VP of Implementation at Indeavor
Manage episode 314058968 series 3149629
Jeff is joined by Bradley Jones, who is the VP of Implementation at Indeavor. Brad is the first person that I have met with this title, and we had a lot of ground to cover. A list of the topics discussed are:
- Applying the learnings of a Big 4 consulting background to startups
- Implementing a Minimum Viable Process vs the over-processization that happens with large consulting companies
- Becoming a vital asset of the B2B and B2B2C presales process and helping to close enterprise deals
- Balancing flexibility and standard processes with large customer and customer demands
- Building Custom features in a SaaS world
- Timing the Onboarding Phase to make sure proper transitions between a prospect’s previous vendor
63 episodes