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Episode 28: Everything you need to know about Implementation with Meg Lovell
Manage episode 331050069 series 3149629
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Meg Lovell of Everbridge is a ninja when it comes to all things implementation. We chatted and had a fast paced conversation about everything you need to know about implementation, including
- turning 9 month implementations into 3
- Customers not getting any value from your product and needing to renew
- Approaching implementations with a psychology standpoint and human behavior point of view
- Eliminating the status call
- Charging Professional Services for things the customer is asking you to do
- Using Project Managers to run Implementation Projects
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