What Homeowners Should Be Asking Their Tenants

Hawaii Property Management Podcast with Duke Kimhan

If you’re a homeowner potentially looking to do business with Hawaii Pacific Property Management, or are interested in learning more about us, this blog is for you. Today I’m going to answer some questions regarding how we operate that you would be able to ask your current tenant so you can get an idea of how we stack up.

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We don’t get paid unless we have your house occupied.

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• What are your fees and costs? We only have one 10% fee, and zero added cost. Other property management companies will not only charge fees, but also have added cost on top of that.

• Do you require a maintenance buffer? No. Our competitors will ask you to deposit a payment ($300-400) into an escrow account for maintenance purposes. I do not require this.

• What is your re-renting fee? We don’t have one! When your unit is vacated, other companies will re-rent your unit and charge you a marketing fee. We don’t do that. When your unit goes vacant, we stop getting paid. The only time HPPM gets paid is when your unit is rented.

• How do you handle pets? At HPPM, we take a picture of the pet in question to show you and ask your permission before letting it into your home. We normally do a six-month walkthrough, but with pets this changes to four months.

• Walkthroughs? We do walkthroughs twice a year, either every six months, or four months if pets are involved.

We don’t get paid unless we have your house occupied. That’s the only time HPPM will take a fee. We look forward to your questions. Give us a call or see us on our website. Our lines are always open. Aloha!