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Becoming Patient-obsessed at Qualtrics
Manage episode 428518405 series 3255313
Content provided by John Lynn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Lynn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love. Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your values.” Watch the video for more ideas about what Boissy calls “having conversations with your data” and more details on Qualtrics' partnership with Epic. Learn more about Qualtrics: https://www.qualtrics.com/healthcare/ Health IT Community: https://www.healthcareittoday.com/
543 episodes
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Manage episode 428518405 series 3255313
Content provided by John Lynn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Lynn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love. Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your values.” Watch the video for more ideas about what Boissy calls “having conversations with your data” and more details on Qualtrics' partnership with Epic. Learn more about Qualtrics: https://www.qualtrics.com/healthcare/ Health IT Community: https://www.healthcareittoday.com/
543 episodes
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Similar to Healthcare IT Today Interviews
Show notes are at https://stevelitchfield.com/sshow/chat.html
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…
continue reading
Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
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