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The art of the apology
Manage episode 437912432 series 14273
Apologising is a fine art, but most people don’t know how to do it.
How do you sound sincere, or how do you apologise when you don’t mean it?
Terry Prone, Chairman of the Communications Clinic (and an expert on apologising) joins guest host Tom Dunne to discuss.
3046 episodes
Manage episode 437912432 series 14273
Apologising is a fine art, but most people don’t know how to do it.
How do you sound sincere, or how do you apologise when you don’t mean it?
Terry Prone, Chairman of the Communications Clinic (and an expert on apologising) joins guest host Tom Dunne to discuss.
3046 episodes
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