Baird Hall: How to Fix Churn in Your Business
Manage episode 384925881 series 3392361
Churn is a challenge that every business faces, but it's not insurmountable. By understanding the reasons behind churn and implementing effective strategies, you can minimize customer attrition and keep your business thriving.
And that's what we aim to do in this episode with our guest, Braid Hall of Churnkey, who has helped many companies boost retention by 50% or more.
Braid provides insights into how to analyze the unique factors driving churn in your business and deploy impactful solutions. These solutions include optimizing cancellation processes, launching precisely targeted retention campaigns, and establishing proactive customer success programs—all aimed at transforming subscribers into long-term, loyal customers.
Don't let this opportunity slip through your fingers. The expert advice and strategies shared in this episode can be a game-changer for your business. Tune in and boost your retention efforts today!
Specifically, this episode highlights the following themes:
- Analyzing unique churn drivers to identify root causes
- Optimizing cancellation flows to save more customers
- Baird's proven playbook and strategies for reducing churn across multiple startups
Links from this episode:
- Know more about Baird Hall: https://www.linkedin.com/in/bairdhall
- Learn more about Churnkey: https://churnkey.co
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70 episodes