S2 E023: Kyle Hale | Former COO of Bite Squad

How They're Here

This week you'll hear a conversation I had with former Bite Squad COO, Kyle Hale.

Bite Squad is a restaurant delivery service that was founded here in Minneapolis, and is prominent for providing excellent service whether delivery or take-out. They are partnered with local restaurants, maintain a robust customer service, and utilize a fleet of environmentally friendly vehicles to get fresh food from the restaurant straight to the customer, quickly and hassle free! They are widely regarded as one of the city’s most successful tech start-ups.

Kyle Hale is an entrepreneur and technology executive who built the foundation of his career in sales and operations with both B2B and B2C high growth technology companies. His roles span the fitness industry, multi-unit operations in QSR, e-commerce, selling software to the enterprise and most recently as partner and COO of Bite Squad, the restaurant delivery service which was acquired for $321M in January of 2019.

As COO Kyle led customer support, dispatch, field operations, and cross matrix managed sales, marketing, and product with the CEOs. A unique generalist with expansive domain knowledge in sales, marketing automation, product/software development, full-cycle recruiting, leadership, and strategy execution. More creative than an executive, he has a non-egotistical approach with a focus on developing the psychology and performance of his team through 1-1 mentoring.

After building two companies to acquisition in the last 7 years, he is now consulting with startups in the midwest, serves as a dad to his son, Sky, and is working to start a children’s clothing line.

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