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Technical Users Care About UX, Too
Manage episode 322299265 series 2836702
In this episode, we talk about:
- Why technical users expect a great user experience just like everyone else.
- How to find and incentivize participants who are extremely busy.
- How to support users in making a decision without telling them what to do.
- Deciding what data to show and how to show it.
Tanja Venborg Hansen is a seasoned user researcher who has worked in both the enterprise cybersecurity (Forcepoint) and aviation industries (Finnair). She earned a master of science degree focused on design and innovation from the Technical University of Denmark.
39 episodes
Manage episode 322299265 series 2836702
In this episode, we talk about:
- Why technical users expect a great user experience just like everyone else.
- How to find and incentivize participants who are extremely busy.
- How to support users in making a decision without telling them what to do.
- Deciding what data to show and how to show it.
Tanja Venborg Hansen is a seasoned user researcher who has worked in both the enterprise cybersecurity (Forcepoint) and aviation industries (Finnair). She earned a master of science degree focused on design and innovation from the Technical University of Denmark.
39 episodes
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