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By Ideate. A User Experience (UX) Design Podcast and TSG - user experience design - human centered design thinking - ux - ui - product design -. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
In this episode of Ideate we’ll be exploring the way we book flights, those dehumanizing TSA checkpoints, the contrast of airport lounges, and a love story from Alaska Airlines. What’s lead to the current experience? And what can we learn from our experience to make better experiences tomorrow? 0:00 - A few personal stories 4:10 - The first step of air travel 11:00 - The Cunning and Mighty TSA 21:50 - The lure of the lounges 25:00 - What do the airlines want for travelers? 30:40 - Takeaways https://twitter.com/ideateTeam