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Content provided by Alex Membrillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alex Membrillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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#72 - Insider Tips for Optimizing Your Healthcare Call Center with Michele Santagata
Manage episode 359811576 series 1980353
Content provided by Alex Membrillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alex Membrillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
To provide a positive patient experience, healthcare organizations need to consider every aspect of the patient journey, including the call center. While digital marketing can attract potential patients, having a fully-optimized patient acquisition strategy means nothing if your call centers aren’t handling incoming leads appropriately. Join Cardinal’s CEO, Alex Membrillo and special guest Michele Santagata, owner of Santagata Consulting, as they discuss how healthcare groups can get more conversions and optimize their call centers.
100 episodes
#72 - Insider Tips for Optimizing Your Healthcare Call Center with Michele Santagata
Ignite Digital Marketing Podcast | Healthcare Marketing Strategy & Tips | Alex Membrillo
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Manage episode 359811576 series 1980353
Content provided by Alex Membrillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alex Membrillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
To provide a positive patient experience, healthcare organizations need to consider every aspect of the patient journey, including the call center. While digital marketing can attract potential patients, having a fully-optimized patient acquisition strategy means nothing if your call centers aren’t handling incoming leads appropriately. Join Cardinal’s CEO, Alex Membrillo and special guest Michele Santagata, owner of Santagata Consulting, as they discuss how healthcare groups can get more conversions and optimize their call centers.
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Similar to Ignite Digital Marketing Podcast | Healthcare Marketing Strategy & Tips | Alex Membrillo
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continue reading
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continue reading
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…
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