The XXX Factor

In the Hot Seat

90% of startups fail, but in the 10% that don’t, the XXX factor is there. Ricardo Ribelles of Mambu and Wesley van Daijken of Shuttel talk courage, innovation and collaboration. They share their thoughts on what exactly makes or breaks great ideas (people and process!), which quality is paramount to ensure long term success and what bold leadership actually looks like in growing companies.

Key Takeaways.

• [0:00] Denise Johansson puts Ricardo Ribelles, Director of Partnerships Development at Mambu, and Wesley van Daijken, Director Shuttel B.V. at Shuttel, in the hot seat.
• [2:28] Is one of the triple X’s more important than the next?
• [5:21] Good execution trumps good ideas, but starting small and staying nimble is key.
• [6:15] Ideas are a dime a dozen, it’s all about the people that make or break them.
• [8:32] From startup to scaleup, Wesley talks about maturing as an organisation.
• [9:22] Ricardo offers what the foundation of collaboration is.
• [12:22] Wesley explains cross-section innovation and success as Shuttel is growing.
• [14:35] Success for Mambu is inclusive, Ricardo explains.
• [17:05] Leadership, trust, and culture are deeply intertwined and when all three aim in the same direction, you can expect results.
• [20:58] Wesley and Ricardo share thoughts on what the near future holds for their respective companies.
• [23:46] Denise signs out until the next time she puts an industry leader in the hot seat.

People.

• Guest Ricardo Ribelles, Director Partnerships Development, Mambu, bringing banking and financial services technology into the digital-first world and making it accessible for all.
• Guest Wesley van Daijken, Director Shuttel B.V., Shuttel, revolutionizing the mobility sector, making tomorrow's mobility cleaner, more sustainable, and smarter.
• Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges and extend financial inclusion.

Links.

• Enfuce
• Mambu
• Shuttel

Guest Quotes.

• The beauty lies in ruthless execution, methodology, the step by step rather than the idea. I think better execution beats a great idea. — Ricardo Ribelles, Mambu, InTheHotSeat
• Collaboration needs transparency, it needs honesty. It needs to be able to say no. — Ricardo Ribelles, Mambu, InTheHotSeat
• Every leader in the company has to feel the company purpose as their own and really link what to what they’re doing on a day-to-day basis. — Ricardo Ribelles, Mambu, InTheHotSeat
• Innovation is one of the most important things because the markets are changing very fast, compared to five years ago. — Wesley van Daijken, Shuttel, InTheHotSeat
• Success is offering the right product for the right clients. — Wesley van Daijken, Shuttel, InTheHotSeat
• I'm not standing on a stage saying “this is the strategy, this is what we are going to do”. No, it's bottom up and top down: we are doing this together. — Wesley van Daijken, Shuttel, InTheHotSeat

Denise Quotes.

• Companies that succeed invest in three key ingredients for success; courage, innovation, and collaboration. — Denise Johansson, InTheHotSeat
• You will never have all the answers. You won't know exactly what new things are going to look like in one year or two years sometimes. It's about having the courage to actually make a decision, move forward, and trust. — Denise Johansson, InTheHotSeat
• Collaboration is trust and transparency because within our industry we also need to realize that it's not always going to be happy clappy. — Denise Johansson, InTheHotSeat
• Setting bold goals is needed to keep the focus on where you are going and not drift apart. — Denise Johansson, InTheHotSeat
• I need my people to trust me and the decisions I'm making for the business, even though they might not always understand exactly from where I'm coming from, and in return I need to be as transparent as I can. — Denise Johansson, InTheHotSeat
• Bet on the things that feel right in your gut. You may not know exactly where it'll take you, but if it feels right, it's probably going to be right. And that's the triple X factor. — Denise Johansson, InTheHotSeat