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Episode 48: AWS Innovation with Manchester Airports Group

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Content provided by AWS Media Series Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AWS Media Series Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of Innovation Ambassadors, we're showcasing the journey of Manchester Airports Group, the UK's largest airport group that's transforming the travel experience for their customers. MAG’s CTO, John Hudson, shares their vision for creating intuitive, data-driven airport journeys with our host, Sara Armstrong. Joining the conversation, MAG’s Sr. Software Engineer, Alex Whitehorn, and AWS Prototyping Engineer, Val Cohen take us through developing an AI virtual assistant that understands multilingual customer inquiries by combining data sources like flights, maps and web content. Discover their use of AWS serverless, large language models, open-source tools, and insights on multilingual support, ethical AI guardrails, and fusing business and software expertise.
  continue reading

51 episodes

Artwork
iconShare
 
Manage episode 430738743 series 2857493
Content provided by AWS Media Series Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AWS Media Series Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of Innovation Ambassadors, we're showcasing the journey of Manchester Airports Group, the UK's largest airport group that's transforming the travel experience for their customers. MAG’s CTO, John Hudson, shares their vision for creating intuitive, data-driven airport journeys with our host, Sara Armstrong. Joining the conversation, MAG’s Sr. Software Engineer, Alex Whitehorn, and AWS Prototyping Engineer, Val Cohen take us through developing an AI virtual assistant that understands multilingual customer inquiries by combining data sources like flights, maps and web content. Discover their use of AWS serverless, large language models, open-source tools, and insights on multilingual support, ethical AI guardrails, and fusing business and software expertise.
  continue reading

51 episodes

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