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45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

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Manage episode 239347247 series 2426803
Content provided by Innovation Roundtable. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Innovation Roundtable or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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Tim Scanlon, Group Vice President Customer Experience & Innovation at ABB, sat down with us to share his view of how to best approach customer needs and integrate these insights into product development. Scanlon also outlines how agile methods can co-exist with more rigid waterfall processes, as well as where design thinking can be an effective method to employ.

  continue reading

77 episodes

Artwork
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Manage episode 239347247 series 2426803
Content provided by Innovation Roundtable. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Innovation Roundtable or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

* Thanks for listening! Please help us improve by filling in this short 1-minute survey *
Tim Scanlon, Group Vice President Customer Experience & Innovation at ABB, sat down with us to share his view of how to best approach customer needs and integrate these insights into product development. Scanlon also outlines how agile methods can co-exist with more rigid waterfall processes, as well as where design thinking can be an effective method to employ.

  continue reading

77 episodes

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