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From Turbulence to Trust: Managing Resistance in Insights Projects with Brianna Sylver
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“Stop trying to pretend that everything is smooth.” In this episode of Insights and Innovators, host John Last sits down with Brianna Sylver, President of Sylver Consulting and author of 'Leading Through Free Fall'. They discuss how researchers and innovators can navigate project turbulence, reframe resistance, and create safe landings for their ideas. Brianna delves into understanding emotional intelligence, creating actionable insights, and maintaining stakeholder engagement from concept to implementation. Tune in as they explore practical tools and strategies to manage change and drive innovation in the ever-evolving landscape of market research.
00:00 Introduction to Resistance in Projects
00:18 Welcome to Insights and Innovators Podcast
00:32 Interview with Brianna Sylver
01:07 Understanding Turbulence and Resistance
02:18 The Grief Curve and Project Resistance
03:54 Framework for Innovation: Suiting Up, Free Fall, and Safe Landing
04:11 Suiting Up: Preparing for Project Success
07:24 Navigating Resistance: Embracing Free Fall
08:39 Real-World Examples and Practical Tools
17:59 Safe Landing: Ensuring Implementation Success
22:59 Future of Innovation and Emotional Intelligence
24:33 Conclusion and Free Gift for Listeners
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