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Implementing Customer Experience Design In The Construction Industry With Barry Sutherland
Manage episode 371172895 series 2904034
On today’s episode, BJ talks with Barry Sutherland, Client Experience Director at Henderson Engineers. Barry talks about how he is trying to innovate in the realm of client experience, what it means to deliver high quality customer service, and how to think about improving the relationships aspect of the A/E/C industry.
Resources mentioned:
Leadership through adversity (resource mentioned by Barry, please follow up with MCFA/ guest to get this!)
Calls-to-action:
Inspiring People and Places is brought to you by MCFA. Visit our website www.MCFAglobal.com and sign up for our weekly newsletter where we curate some of the top industry articles of the week and give you a dose of inspiration as you head into the weekend!
MCFA IS HIRING!! If you or anyone you know are looking to work in the Planning, Project Development, Project Management, or Construction Management field, contact us through our website. Interns to Executives...we need great people to help us innovate and inspire, plan, develop and build our nation's infrastructure. Check out our MUST FILL positions here https://mcfaglobal.com/careers/. We reward the bold and the action oriented so if you don’t see a position but think you are a fit...send us an email!
Learn more at www.MCFAGlobal.com
Author: BJ Kraemer, MCFA
Keywords: MCFA, Architecture, Construction, Engineering, Public Engineers, Military Engineers, United States Military Academy, Veteran Affairs, Development, Veteran, Military, SEC
153 episodes
Implementing Customer Experience Design In The Construction Industry With Barry Sutherland
Inspiring People & Places: Architecture, Engineering, And Construction
Manage episode 371172895 series 2904034
On today’s episode, BJ talks with Barry Sutherland, Client Experience Director at Henderson Engineers. Barry talks about how he is trying to innovate in the realm of client experience, what it means to deliver high quality customer service, and how to think about improving the relationships aspect of the A/E/C industry.
Resources mentioned:
Leadership through adversity (resource mentioned by Barry, please follow up with MCFA/ guest to get this!)
Calls-to-action:
Inspiring People and Places is brought to you by MCFA. Visit our website www.MCFAglobal.com and sign up for our weekly newsletter where we curate some of the top industry articles of the week and give you a dose of inspiration as you head into the weekend!
MCFA IS HIRING!! If you or anyone you know are looking to work in the Planning, Project Development, Project Management, or Construction Management field, contact us through our website. Interns to Executives...we need great people to help us innovate and inspire, plan, develop and build our nation's infrastructure. Check out our MUST FILL positions here https://mcfaglobal.com/careers/. We reward the bold and the action oriented so if you don’t see a position but think you are a fit...send us an email!
Learn more at www.MCFAGlobal.com
Author: BJ Kraemer, MCFA
Keywords: MCFA, Architecture, Construction, Engineering, Public Engineers, Military Engineers, United States Military Academy, Veteran Affairs, Development, Veteran, Military, SEC
153 episodes
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