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Content provided by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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34 Customer Loyalty Strategies for Insurance Agents – Part 2

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When? This feed was archived on May 14, 2022 16:09 (2+ y ago). Last successful fetch was on August 25, 2019 01:10 (5y ago)

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Manage episode 217307477 series 30643
Content provided by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Insurance Marketing with John Carroll - PodcastIn this podcast episode of Insurance Marketing I share 17 more actionable ways to boost your agency’s client loyalty and customer retention.

This is the second of 2 podcasts about the subject.

In this episode I’m discussing the second 17 and in the prior episode I discussed 17 other ideas.

Click Here to Subscribe via iTunes

Listen to this episode to find out:

  • Why it should never be a slow month in your agency.
  • The secret to following up with your customers about their claims without getting yourself in trouble.

  • Why measuring the lifetime value of clients can improve retention.
  • Why blaming yourself for problems instead of blaming others improves customer satisfaction. Even when it’s not your fault!
  • The best times to follow up with brand new clients.
  • How to reward your employees for retention in a way that everyone is involved but the responsibility isn’t spread too thin.
  • How customer surveys improve loyalty even if you don’t listen to anything your customers say!
  • Another reason selling on price will burn you in the end.
  • And much much more!

Right Click Here to Download the MP3

Resources mentioned in this podcast include:

  1. Article about how to talk about discounts more.
  2. Read the 34 Sales Language Tips for Insurance Agents Here.

If you find this info helpful and would like to say thanks, click here to leave a 5 star review on iTunes. Every 5 star review makes me smile and scream out loud with excitement!

Thanks for joining me,
John

The post 34 Customer Loyalty Strategies for Insurance Agents – Part 2 appeared first on Insurance Marketing Blog.

  continue reading

28 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on May 14, 2022 16:09 (2+ y ago). Last successful fetch was on August 25, 2019 01:10 (5y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 217307477 series 30643
Content provided by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Carroll: Insurance Marketing Expert, Author, and InsuranceSplash CEO, John Carroll: Insurance Marketing Expert, and InsuranceSplash CEO or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Insurance Marketing with John Carroll - PodcastIn this podcast episode of Insurance Marketing I share 17 more actionable ways to boost your agency’s client loyalty and customer retention.

This is the second of 2 podcasts about the subject.

In this episode I’m discussing the second 17 and in the prior episode I discussed 17 other ideas.

Click Here to Subscribe via iTunes

Listen to this episode to find out:

  • Why it should never be a slow month in your agency.
  • The secret to following up with your customers about their claims without getting yourself in trouble.

  • Why measuring the lifetime value of clients can improve retention.
  • Why blaming yourself for problems instead of blaming others improves customer satisfaction. Even when it’s not your fault!
  • The best times to follow up with brand new clients.
  • How to reward your employees for retention in a way that everyone is involved but the responsibility isn’t spread too thin.
  • How customer surveys improve loyalty even if you don’t listen to anything your customers say!
  • Another reason selling on price will burn you in the end.
  • And much much more!

Right Click Here to Download the MP3

Resources mentioned in this podcast include:

  1. Article about how to talk about discounts more.
  2. Read the 34 Sales Language Tips for Insurance Agents Here.

If you find this info helpful and would like to say thanks, click here to leave a 5 star review on iTunes. Every 5 star review makes me smile and scream out loud with excitement!

Thanks for joining me,
John

The post 34 Customer Loyalty Strategies for Insurance Agents – Part 2 appeared first on Insurance Marketing Blog.

  continue reading

28 episodes

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