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49 Self service - internal and external, with Daniel Hederstedt from Arbetsförmedlingen (Swe)
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Content provided by Redpill Linpro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Redpill Linpro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What is self service? Are there any differences between internal and external self services? How can an IT department benefit from self services? These and many more questions are debated in this IT Talks episode with Daniel Hederstedt, Head of IT Infrastructure at Arbetsförmedlingen, and Henrik Gavelli. By listening to the episode, you will also learn more about the three key areas; culture, structure, and technology. Towards the end you will get to know where to start and why Michelin chefs should not be the ones making sandwiches.
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Manage episode 273479382 series 2543034
Content provided by Redpill Linpro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Redpill Linpro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What is self service? Are there any differences between internal and external self services? How can an IT department benefit from self services? These and many more questions are debated in this IT Talks episode with Daniel Hederstedt, Head of IT Infrastructure at Arbetsförmedlingen, and Henrik Gavelli. By listening to the episode, you will also learn more about the three key areas; culture, structure, and technology. Towards the end you will get to know where to start and why Michelin chefs should not be the ones making sandwiches.
219 episodes
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