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30. Unlocking Information: How We Leverage Tools for Shared Knowledge
Manage episode 411604068 series 3424056
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It's so easy to silo information or for you or your team to intentionally or unintentionally gatekeep information about systems, tools, or even clients.
So how do you democratize information, so you've got access to the things your team knows, even and especially when they're on vacation or no longer work with your company?
Sharing information across team members and across time is essential to running an effective business. So where do you start?! It starts with creating rhythms and systems for not just storing data, but also maintaining and sharing it. And it requires that everyone on the team is responsible for making this happen.
Listen in as Jill and Anna talk about how they've build systems to store and regularly maintain information, so everyone knows where to get answers and clients experience minimal friction when changes occur.
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