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How Luke Ford Built a $4.6M Business with 9,500 Customers
Archived series ("Inactive feed" status)
When? This feed was archived on July 08, 2018 22:12 (). Last successful fetch was on February 26, 2024 21:31 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 202283755 series 2082295
Today on the show, Luke Ford shares not only the strategies he used to grow My Computer Works to $4.6M but also how focusing on NPS doubled the LTV of his customers, the marketing strategies he used to scale, and much more! He has a very interesting story about raising money, so listen in and enjoy!
TOPICS:
- What inspired Luke to get into entrepreneurship and start a business? [01:34]
- What was one of the unique things about how Luke started My Computer Works? [02:41]
- What was it like trying to raise money pre-revenue and working on it for six months? [03:11]
- What were the steps that Luke took to put this business together and line up the investors? [02:54]
- What was their target customer and how did they get their first 100 clients? [04:58]
- What was their business plan? [07:58]
- What kind of bottlenecks did they run into? Did they have to change their business model? [08:52]
- Why did they choose to custom-build their automation technology themselves? [11:42]
- How far did the automation take My Computer Works in terms of customers and revenue? [14:35]
- How did doing infomercials help Luke scale the business? [16:12]
- What were some of the big issues they needed to address in the process of scaling the business? [20:42]
- What are some of the unique things about My Computer Works? [21:43]
- What are their criteria for hiring technicians? [22:54]
- What were some of the things that they did between getting from $1M to $4.6M? [25:29]
- How did they handle customer churn? [31:46]
“Early adopters have to be informed on why this is a cool idea, or innovators have to spend a lot of time educating the marketplace.” — Luke Ford
“Never stop trying to figure out what the next channel is because you’re going to hit a good channel.”— Luke Ford
More from Luke Ford
Resource mentioned
Sponsor link
14-day Free Trial to LeadQuizzes
Thank you for listening! If you enjoyed this episode, subscribe to this podcast! And don’t forget to leave me a rating and a review on iTunes!
41 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on July 08, 2018 22:12 (). Last successful fetch was on February 26, 2024 21:31 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 202283755 series 2082295
Today on the show, Luke Ford shares not only the strategies he used to grow My Computer Works to $4.6M but also how focusing on NPS doubled the LTV of his customers, the marketing strategies he used to scale, and much more! He has a very interesting story about raising money, so listen in and enjoy!
TOPICS:
- What inspired Luke to get into entrepreneurship and start a business? [01:34]
- What was one of the unique things about how Luke started My Computer Works? [02:41]
- What was it like trying to raise money pre-revenue and working on it for six months? [03:11]
- What were the steps that Luke took to put this business together and line up the investors? [02:54]
- What was their target customer and how did they get their first 100 clients? [04:58]
- What was their business plan? [07:58]
- What kind of bottlenecks did they run into? Did they have to change their business model? [08:52]
- Why did they choose to custom-build their automation technology themselves? [11:42]
- How far did the automation take My Computer Works in terms of customers and revenue? [14:35]
- How did doing infomercials help Luke scale the business? [16:12]
- What were some of the big issues they needed to address in the process of scaling the business? [20:42]
- What are some of the unique things about My Computer Works? [21:43]
- What are their criteria for hiring technicians? [22:54]
- What were some of the things that they did between getting from $1M to $4.6M? [25:29]
- How did they handle customer churn? [31:46]
“Early adopters have to be informed on why this is a cool idea, or innovators have to spend a lot of time educating the marketplace.” — Luke Ford
“Never stop trying to figure out what the next channel is because you’re going to hit a good channel.”— Luke Ford
More from Luke Ford
Resource mentioned
Sponsor link
14-day Free Trial to LeadQuizzes
Thank you for listening! If you enjoyed this episode, subscribe to this podcast! And don’t forget to leave me a rating and a review on iTunes!
41 episodes
All episodes
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