SHIFT BREAK: Evil Owners and Lazy Baristas

Keys To The Shop : Equipping Coffee Shop Leaders

How many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe the most critical point in the supply chain? Answer, too many times to count. We create these characterizations and generalizations at our own peril and wonder why there is toxicity in the coffee shop.

Today on Shift Break we will be talking why this type of thinking from both owners and baristas is so common and what we can do about moving past it to actually work together for a more positive coffee culture.

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email [e-mail] of book a free call now:

https://calendly.com/chrisdeferio/30min

Listen to related episodes:

• Reasonable Expectations
• Proactivity in the Owner - Manager Relationship
• Blood Sucking Bosses!
• Things the Owner Can't do for You
• 427 : Encore Episode: What you MUST Know About Employee Culture w/ Stan Slap
• 366: A Conversation w/ Chris Baca of Cat and Cloud Coffee
• 291 : What to do if Your Baristas Wont Listen to You
• 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe

Thank you to out sponsors!

Everything you need for back of the house operations https://rattleware.qualitybystainless.com/

The best and most revered espresso machines on the planet: www.lamarzoccousa.com