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1-13-17 - How Service For In-Home Tech Will Be Crowdsourced; Introducing The Health Tracking Ring
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The future of servicing the tech within your homes may soon be in the hands of your savvy neighbor. Coresystems has created software that will allow major telecom, cable companies, and more to empower their tech-savvy users to set-up their technology and services. The goal is to increase the human touch and decrease the time customers typically spend talking to call-centers or automated services, as well as decrease the wait time to have problems fixed. Coresystems CEO Manuel Grenacher explains how he’s taken his successful software from Europe and hoping for adoption in the U.S. Also, Curt von Badinski, co-founder and CTO of Motiv, talks about why his health tracking ring won the hearts of attendees and press at the world’s largest consumer technology show in Las Vegas, CES.
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